Frequently asked questions (FAQ)
🛒 Ordering & Shipping
Q1: Where do you ship?
We currently ship to Estonia, Latvia and Lithuania, including but not limited to Tallinn, Tartu, Riga, Daugavpils, Vilnius, and Kaunas. Whether you’re in a major city or on one of the beautiful Baltic islands, we deliver to your area!
Q2: What are the shipping costs?
Shipping fees are calculated at checkout based on your location and order weight. We offer free shipping on orders over €39, with discounts starting from €29.
Q3: How long does delivery take?
Orders are typically processed within 1–2 business days. Delivery time: 1–3 business days.
💳 Payments & Discounts
Q4: What payment methods do you accept?
We accept Visa, Mastercard, Apple Pay, and Paysera.
Q5: Do you offer any discounts or promotions?
Yes! We regularly feature promotions on our Promotions page. Follow us on Instagram, Facebook, and TikTok for the latest deals, seasonal offers, and product spotlights.
🛍️ Products & Availability
Q6: Where are your products from?
Our products originate from China, Japan, Korea, Thailand, Vietnam, and other Asian countries. Each item is carefully selected to ensure authenticity and quality. Whether you’re looking for Korean ramen, Japanese sauces, or Thai snacks, you’ll find a wide variety of genuine Asian products at A&A Asian Food Store.
Q7: Do you offer Halal or vegan products?
Yes, we have dedicated sections for Halal and Plant-Based products.
Q8: How can I request a specific product?
You can submit a product request through our Product Request page.
Q9: Do you sell gift card?
Yes, we offer digital gift cards that can be used on any product in our online store. They’re perfect for birthdays, holidays, or anyone who loves authentic Asian food! You can purchase them here. Our gift cards are valid both online and offline, and valid for use in Latvia, Estonia, and Lithuania, including cities like Riga, Vilnius, and Tallinn.
🏬 Stores & Pickup
Q10: Where are your physical stores located?
We have stores in:
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Riga, Latvia: Aleksandra Čaka iela 64
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Tallinn, Estonia: Väike-Ameerika 30
Q11: What are your store hours?
Store hours may vary; please refer to Google Maps for accurate information. Search "A&A Asian Food Store".
Q12: Can I pick up my online order in-store?
Yes, in-store pickup is available. Select the “Pick up” option at checkout.